JWGS2
SPECIFICATIONS | ||||
Men's Watch |
Paul Black Croc Strap Watch |
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|
INES SLEEK BLACK WATCH |
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Jewelry 1 |
ELEGANT HEART CHARM ROSEGOLD NECKLACE |
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Jewelry 2 |
FOREVER FAMILY Rose Gold Mantra Band |
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Color | White & Rose Gold | |||
Material | PU + Metal Alloy |
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Watch Closure |
Men's Watch- StandardåÊWith Buckle Women's Watch- StandardåÊWith Buckle |
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Display Type | Analog | |||
Movement Type | Quartz | |||
Water Resistance | No | |||
Package Content | 1 Men's Watch + 1 Women's Watch + 1 Necklace + 1 Bracelet |
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Warranty | 1 YearåÊon Watch Machine | |||
Care Instructions | KEEP AWAY FROM MOISTURE ANDåÊAVOID ROUGH USAGE |
If a customer is dissatisfied with the purchased Product received from JOKER & WITCH, or in the event where there are defects and deficiencies in the Product (attributable to, and accepted by JOKER & WITCH after due verification), he/she/they may initiate a request for returning the Product by sending us an email to support@jokerandwitch.com The customer shall initiate such requests for a return not later than 7 (seven) days from the date on which he/she received the delivery of the Product.
Our team will get back to you within 24-48 hours of receiving your email. Please ensure you take an unboxing video of the package before opening it.
JOKER AND WITCH RENEE WATCH & JEWELRY GIFT SET
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I did not receive the refund even after 7 days of return, please first do my refund back.
I am highly disappointed with my recent purchase from Jocker and Witch. I ordered a watch, but to my shock, I only received an empty box without the watch inside. I immediately reached out to customer service, expecting a prompt resolution, but it’s been over a month, and the refund process hasn’t even started! Despite multiple follow-ups, there has been no clear communication or satisfactory action taken to address this issue.
This experience has been frustrating and a complete letdown. I trusted this brand, but the lack of responsibility and poor customer service makes me reconsider any future purchases. I hope this review will push the team to prioritize customer satisfaction and handle such issues with the urgency they deserve.
I purchased a necklace from Jocker and Witch, but I found it too long for my liking, so I decided to return it. The refund process has been extremely disappointing — despite returning the product as instructed, I have not received my refund even after a considerable wait. I have reached out to customer service multiple times, but there has been no clear resolution or update on my refund status.
This has been a frustrating experience, and I hope the brand takes customer concerns more seriously in the future. I expected better service and quicker resolution for refund-related issues .
I didn't recieved the watch as the delivery partner kept canceling it over false accusations of wrong address mentioned