JWBS724
SPECIFICATIONS | |
Watch | Castor Black Dial Rhinestone Metallic Strap Watch |
Bracelet 1 | Believe In Your Dreams Rose Gold Mantra Band |
Color | Rose Gold & Black |
Material |
Watch Material: Stainless Steel & Rhinestones Bracelet: Metal Alloy |
Watch Closure | Standard Deployment Clasp |
Display Type | Analog |
Movement Type | Quartz |
Water Resistance | No |
Bracelet Closure | Slip On |
Package Content | 1 Watch +1 Bracelets |
Warranty | 1-year warranty of the watch machine |
Care Instructions | KEEP AWAY FROM MOISTURE AND AVOID ROUGH USAGE |
Net Quantity | 2N |
Country of Origin | China |
Imported/Marketed/Packed By: | JW Brands Private Limited: NO.5C-917, 5TH CROSS , 1ST BLOCK, HRBR Layout, Kalyan Nagar Post, Bengaluru Urban, Karnataka, 560043 |
Customer Care details Email: | support@jokerandwitch.com TEL:08068970285 |
If a customer is dissatisfied with the purchased Product received from JOKER & WITCH, or in the event where there are defects and deficiencies in the Product (attributable to, and accepted by JOKER & WITCH after due verification), he/she/they may initiate a request for returning the Product by sending us an email to support@jokerandwitch.com The customer shall initiate such requests for a return not later than 7 (seven) days from the date on which he/she received the delivery of the Product.
Our team will get back to you within 24-48 hours of receiving your email. Please ensure you take an unboxing video of the package before opening it.
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Bad service and no customer service support
They won't attend our calls. Moreover my refund is not yet processed
After one month the mens silver watch color is fade and its go for copper color inner side is color change quality is bad
I had order two watches from Joker & Witch app.
Out of which i was delivered only one watch correctly and the other one was not what I ordered.
I raised a return & exchange request to get that one watch exchanged with the one which i originally ordered but i was informed by your helpline agent that the watch is not available since the last piece was damaged.
So i decided to return the wrong watch i had received in exchange of my money. The watch was returned by me a week ago to their delivery agent and have been delivered to joker and witch warehouse 48 hours ago yet there has no refund been made to me ... Also i have been trying to call on the helpline number but there is no response from the other side.
I am still waiting for my refund and hoping to get a positive response from your account.
The entire process of this return policy is very annoying and long even tho the mistake was made from your end.
PS - the one watch which i have received according to my order is average in quality and not upto my expectations.