FESTIVE SALE | FLAT 60% OFF | USE CODE- FEST60
JWWCSET2
| SPECIFICATIONS | |
| Watch | Ella White Dial Rose Gold Watch |
| Charm | Sunday Rhinestone Rose Gold Watch Charm |
| Color | White + Rose Gold + White |
| Material | Stainless Steel +Mixed Metal + Rhinestone |
| Watch Closure | Standard Deployment Clasp |
| Display Type | Analog |
| Movement Type | Quartz |
| Water Resistance | No |
| Charm Closure | Lobster Clasp |
| Package Content | 1 Watch +1 Charm |
| Warranty | 1-year warranty of the watch machine |
| Care Instructions | KEEP AWAY FROM MOISTURE AND AVOID ROUGH USAGE |
| Net Quantity | 2N |
If a customer is dissatisfied with the purchased Product received from JOKER & WITCH, or in the event where there are defects and deficiencies in the Product (attributable to, and accepted by JOKER & WITCH after due verification), he/she/they may initiate a request for returning the Product by sending us an email to support@jokerandwitch.com The customer shall initiate such requests for a return not later than 7 (seven) days from the date on which he/she received the delivery of the Product.
Our team will get back to you within 24-48 hours of receiving your email. Please ensure you take an unboxing video of the package before opening it.
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I had purchased a watch as a Diwali gift for my wife. Unfortunately, the lock mechanism of the watch was faulty, which was quite disappointing. It appears that the quality checks may not be up to the expected standards, especially when such basic issues go unnoticed.
Additionally, the customer support number listed on your website has been unhelpful. The delivery experience with your courier partner, Blue Dart, was also unsatisfactory. They did not provide any prior intimation regarding the delivery time, nor did they share the contact details of the delivery personnel.
For the return process, I have already handed over the package to Blue Dart, but I have not received any confirmation or update from them regarding the pickup or return status.
I request you to kindly look into this matter and assist with a resolution at the earliest.
Thank you,
Jeetendra Gandhi
My order is not received and I ordered in 17 oct
Its look very nicr
