JOKER & WITCH (JW Brands Pvt. Ltd.) offers an easy 7-day return policy to our customers. Pls note – We have a Coupon Refund or Exchange or Monetary Refund available.
If a customer is dissatisfied with the purchased Product received from JOKER & WITCH, or in the event where there are defects and deficiencies in the Product (attributable to, and accepted by JOKER & WITCH after due verification), he/she/they may initiate a request for returning the Product by sending us an email to email@example.com or you can call us on 08068970285. The customer shall initiate such requests for a return not later than 7 (seven) days from the date on which he/she received the delivery of the Product.
Our team will get back to you within 24-48 hours of receiving your email. Please ensure you take an unboxing video of the package before opening it.
The pendant is at all not how it looks like in the pictures given. It's hue is very dull and chain is very weak, it would take it a small sudden motility and it would break into parts. J&W Team, it was very pathetic experience buying the order :(