JWWW837
SPECIFICATIONS | |
Strap Color | Orange + White +Teal |
Strap Material | Crochet Thread-Pull up |
Clasp Style | Drawstring |
Dial Diameter | 36mm |
Dial Color | White |
Dial Shape | Round |
Gender | Women |
Dial Material | Stainless Steel |
Display Type | ANALOGUE |
Movement Type | QUARTZ |
Warranty | 1 Year on Machine Only |
Water Resistance | NO |
Care Instructions | KEEP AWAY FROM MOISTURE AND AVOID ROUGH USAGE |
Net quantity: | 1N |
Country of Origin | China |
Imported/Marketed/Packed By: | JW Brands Private Limited: NO.5C-917, 5TH CROSS, 1ST BLOCK, HRBR Layout, Kalyan Nagar Post, Bengaluru Urban, Karnataka, 560043 |
Customer Care details Email: | support@jokerandwitch.com TEL:08068970285 |
If a customer is dissatisfied with the purchased Product received from JOKER & WITCH, or in the event where there are defects and deficiencies in the Product (attributable to, and accepted by JOKER & WITCH after due verification), he/she/they may initiate a request for returning the Product by sending us an email to support@jokerandwitch.com The customer shall initiate such requests for a return not later than 7 (seven) days from the date on which he/she received the delivery of the Product.
Our team will get back to you within 24-48 hours of receiving your email. Please ensure you take an unboxing video of the package before opening it.
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I have returned the product, but the refund has not been received. The customer care service is inferior.
I recently ordered two watches from the Joker and Witch Watch Company app, but unfortunately, one of them was defective right out of the box. Despite returning the faulty watch over a week ago, I haven't received any update or response from the company.
To make matters worse, their customer care service is virtually non-existent. I've called them multiple times, but no one answers. On the rare occasions when someone does pick up, they ask for my order details, put me on hold, and then disconnect the call after 3-4 minutes.
The lack of communication and poor customer service from Joker and Witch is appalling. Their website and app may look appealing, but beware of their subpar products and abysmal after-sales support.
Unless they seriously revamp their customer care and quality control, I would advise against purchasing from this company.
*Pros:* None
*Cons:*
- Defective product
- Poor customer service
- Unresponsive customer care team
- Disappointing overall experience
Quality is nice but it's a 40mm dial which is big for some hands so choose the dial size wisely