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I am extremely disappointed with my recent experience with You. I placed an order on 20 August 2025 and was expecting it to be delivered within 25 August 2025. However, it's been 5 days since the expected delivery date, and my order still hasn't arrived.
The app shows that the order has been fulfilled from their end, but the courier team has failed to deliver it on time. I've tried contacting customer support multiple times, but they haven't been helpful in resolving the issue.
The lack of communication and updates from both the company and the courier team has been frustrating. I'm extremely disappointed in the service I've received, and I wouldn't recommend JOKER & WITCH to anyone until they improve their logistics and customer support.
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