FLAT 50% OFF
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Use Code: RAKHI50
FLAT 50% OFF SITEWIDEUse code: RAKHI50
FLAT 50% OFF
Sitewide
Use Code: RAKHI50
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I ordered a watch from Joker & Witch and was extremely disappointed with the product quality — it looked very different from what was shown online.
I returned the item within the 7-day return window, only to find that ₹75 was deducted as a return charge. This fee was not mentioned anywhere on the product page, which only said “easy 7-day return.” The deduction is buried in a separate return policy page, which most customers wouldn’t even know to check. This is not transparent and feels like a hidden charge.
When I raised the issue, the team refused to refund the deduction, despite my repeated explanation that the charge was not disclosed during purchase. This shows a lack of fairness and customer respect.
I will be reporting this experience to the National Consumer Helpline, as it clearly falls under misleading and unfair trade practices.
Very disappointed — not recommended unless they fix their policies and become more transparent.
Still not got my refund back. Worst service
There was an issue in the watch
All the brooches ordered were of good quality as well as being pretty and elegant. Please bring more designs.Thank you.
