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10 products
Even worse customer support service
Subject: Urgent: Incorrect Item Returned – Request to Retrieve Jewellery (Order ID: 1708578) Dear Joker and Witch Customer Support Team, I hope this message finds you well. I am writing regarding a return I recently submitted under Order ID: 1708578. Unfortunately, due to a mix-up, I mistakenly sent a different package containing personal jewellery instead of the intended watch. The packaging for both items was similar, which led to this error. I kindly request your urgent assistance in locating and returning the jewellery package. The item holds significant personal value, and I would be incredibly grateful for your help in recovering it. As a loyal customer with over 10 successful orders from Joker and Witch, I trust in your support and commitment to excellent service. Please let me know the necessary steps I should take to resolve this issue, and I’m happy to provide any additional information or verification required. Thank you for your understanding and prompt attention to this matter. Warm regards, Ulka Gaikwad Contact: [****]
Nice packing, looks good, can fit better but apart from it a good investment I must say