"I'm writing to express my disappointment with the delivery of my order. Despite receiving an email stating that my order has been delivered, I haven't received it. It's been over a month since I placed the order, and I'm concerned that there may have been a mistake.
Could you please look into this matter and provide an update on the status of my order? I would appreciate it if you could take immediate action to resolve this issue.
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Order details:
• Order number: [JW-JWBPL1206165]
• Date of order: [4th Nov 24]
Thank you for your attention to this matte I look forward to hearing from you soon."