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Bad service and no customer service support
They won't attend our calls. Moreover my refund is not yet processed
After one month the mens silver watch color is fade and its go for copper color inner side is color change quality is bad
I had order two watches from Joker & Witch app.
Out of which i was delivered only one watch correctly and the other one was not what I ordered.
I raised a return & exchange request to get that one watch exchanged with the one which i originally ordered but i was informed by your helpline agent that the watch is not available since the last piece was damaged.
So i decided to return the wrong watch i had received in exchange of my money. The watch was returned by me a week ago to their delivery agent and have been delivered to joker and witch warehouse 48 hours ago yet there has no refund been made to me ... Also i have been trying to call on the helpline number but there is no response from the other side.
I am still waiting for my refund and hoping to get a positive response from your account.
The entire process of this return policy is very annoying and long even tho the mistake was made from your end.
PS - the one watch which i have received according to my order is average in quality and not upto my expectations.
