WATCH BRACELET STACKS
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9 products
I have returned the product, but the refund has not been received. The customer care service is inferior.
I recently ordered two watches from the Joker and Witch Watch Company app, but unfortunately, one of them was defective right out of the box. Despite returning the faulty watch over a week ago, I haven't received any update or response from the company.
To make matters worse, their customer care service is virtually non-existent. I've called them multiple times, but no one answers. On the rare occasions when someone does pick up, they ask for my order details, put me on hold, and then disconnect the call after 3-4 minutes.
The lack of communication and poor customer service from Joker and Witch is appalling. Their website and app may look appealing, but beware of their subpar products and abysmal after-sales support.
Unless they seriously revamp their customer care and quality control, I would advise against purchasing from this company.
*Pros:* None
*Cons:*
- Defective product
- Poor customer service
- Unresponsive customer care team
- Disappointing overall experience